Defender Management, LLC DBA Defender Storage

LAST UPDATED August 12, 2026

WEBSITE defender-storage.com

This Privacy Policy explains how Defender Management, LLC, doing business as Defender Storage (“Defender Storage,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information. It applies to defender-storage.com (the “Site”), our rental and account services, the 6Storage platform and mobile application used to support those services, and relevant interactions at our storage facility.

1. Who We Are

Defender Storage operates a storage facility at 8137 FM 1902, Joshua, Texas 76058. Our mailing address is PO Box 1254, Argyle, Texas 76226. You may contact us at 817-935-8371 or contact@defender-storage.com.

2. Personal Information We Collect

Information You Provide

• Identity and contact information, including name, mailing address, email address, telephone number, age or age-confirmation information, and driver’s license number or other identification information.
• Rental and account information, including lease documents, unit information, rental term, payment status, administrative fees, account preferences, communications, and information about additional authorized persons.
• Vehicle and property information, including vehicle type, make, model, year, color, dimensions, vehicle identification number, license plate, registration or title information, trailer information, photographs, and lienholder information when applicable.
• Eligibility information used to confirm that a prospective tenant is an existing Defender Outdoors, LLC customer.
• Coverage information, including evidence of qualifying independent insurance or enrollment information for an accepted tenant protection plan.
• Payment and transaction information. Payments are processed through Fortis and related financial institutions. We may receive transaction amount, date, status, payment token, last four digits, and similar records, but we do not intend to store full payment-card or bank-account credentials on our own systems.
• Information in inquiries, customer-support requests, claims, disputes, reviews, or other communications with us.

Information Collected Automatically

• Website and device information, such as IP address, browser type, operating system, device identifiers, referring pages, pages viewed, session activity, dates and times of access, and cookie or similar technology data.
• Analytics information collected through Google Analytics to help us understand Site use and improve performance.
• Security and anti-abuse information processed through Google reCAPTCHA to distinguish legitimate activity from automated or abusive activity.
• Account, device, login, diagnostic, and access-command information generated when a tenant uses 6Storage or its mobile application, including information needed to operate digital front-gate access outside normal operating hours. Defender Storage does not maintain a separate routine gate-access log, although technology providers may generate system records as part of operating and securing their services.
• Security-camera footage and related date, time, and location information from cameras used to monitor the facility, entrances, gates, and other areas where cameras are installed.

Information From Other Sources

We may receive information from 6Storage, Fortis, Defender Outdoors, LLC, tenant protection administrators, insurers, service providers, authorized persons, public records, law-enforcement agencies, and other sources as permitted by law.

We do not knowingly use biometric identifiers, such as fingerprints or facial-recognition templates, to control access to the facility.

3. How We Use Personal Information

• Confirm eligibility, establish and administer rental relationships, collect payments, maintain accounts, and provide facility or digital access.
• Communicate about leases, payments, coverage, facility operations, customer service, security, claims, and changes to our services or policies.
• Verify qualifying insurance or administer enrollment in an accepted tenant protection plan.
• Operate, secure, troubleshoot, analyze, and improve the Site, facility, mobile access, and related services.
• Prevent fraud, misuse, unauthorized access, prohibited storage, security incidents, and other harmful or unlawful activity.
• Maintain business, accounting, tax, insurance, legal, lien-enforcement, and dispute records.
• Comply with law, respond to lawful requests, establish or defend legal claims, and protect the rights, safety, and property of Defender Storage, tenants, visitors, and others.
• Complete a merger, sale, financing, reorganization, or other business transaction, subject to appropriate safeguards.

4. Cookies, Analytics, and reCAPTCHA

The Site may use essential cookies and similar technologies needed for security, account functions, preferences, and operation. We also use Google Analytics to measure Site activity and Google reCAPTCHA to protect forms and account functions from spam, fraud, and automated abuse. These services may collect device, usage, cookie, and IP-address information under Google’s applicable terms and privacy disclosures.

You may manage cookies through your browser settings and any consent controls presented on the Site. Blocking some cookies may affect Site functionality. Where required, nonessential technologies will be used in accordance with the choices made through the Site’s consent controls.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

• 6Storage and its authorized service providers, which host the Site and provide rental-management, account, mobile-application, and related technology services.
• Fortis, banks, card networks, and related payment and fraud-prevention providers that process transactions and refunds.
• Google and related providers supporting Google Analytics and reCAPTCHA.
• Tenant protection administrators, insurers, claims personnel, and other coverage-related providers when a tenant enrolls, submits coverage information, or makes a claim.
• Defender Outdoors, LLC and personnel supporting both businesses, but only as reasonably necessary to verify customer eligibility, administer rentals, support customers, operate the facility, maintain security, or conduct other legitimate internal operations. Defender Storage does not provide its tenant list to Defender Outdoors, LLC for independent marketing or cross-marketing.
• Vendors supporting hosting, security, communications, records, accounting, legal, insurance, maintenance, and other business functions.
• Government authorities, law enforcement, courts, litigants, lienholders, titled owners, and other persons when disclosure is required or permitted by law or reasonably necessary to protect rights, safety, or property.
• A buyer, successor, lender, or transaction participant in connection with a proposed or completed business transaction.

6. Sale, Targeted Advertising, and Profiling

Defender Storage does not sell personal information. We do not use personal information for targeted advertising or for profiling in furtherance of decisions that produce legal or similarly significant effects. We do not share Defender Storage tenant lists with Defender Outdoors, LLC for independent marketing. If our practices materially change, we will update this Policy and provide any choices required by applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including the duration of a rental relationship and an appropriate period afterward for accounting, tax, coverage, security, lien enforcement, dispute resolution, fraud prevention, and legal compliance. Retention periods vary by record type, sensitivity, operational need, contractual requirement, and applicable law. Security footage and system records are generally retained according to operational settings and security needs and may be preserved longer when relevant to an incident, claim, investigation, or legal obligation.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. We also rely on service providers to protect information processed through their systems. No transmission, storage system, website, or security measure is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Subject to verification and applicable exceptions, Texas residents may request that we:

• Confirm whether we process their personal data and provide access to it.
• Correct inaccurate personal data.
• Delete personal data provided by or obtained about them.
• Provide qualifying personal data in a portable format when technically feasible.
• Honor an opt-out of sale, targeted advertising, or qualifying profiling. Defender Storage does not currently engage in these activities as described above.

Submit a request by emailing contact@defender-storage.com with the subject line “Privacy Request,” calling 817-935-8371, or writing to Defender Storage, PO Box 1254, Argyle, Texas 76226. Describe the right you wish to exercise and provide enough information for us to authenticate the request. We will use request information only to verify and respond to the request.

We will respond without undue delay and generally within 45 days. Where permitted, we may extend the response period and will provide notice of the extension. If we decline a request, you may appeal by emailing contact@defender-storage.com with the subject line “Privacy Appeal” and explaining the basis for the appeal. We will not discriminate against you for exercising applicable privacy rights.

10. Children

The Site and rental services are intended only for adults age 18 or older. We do not knowingly collect personal information from children through the Site. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

11. Third-Party Services and Links

The Site and rental process may link to or integrate services operated by third parties, including 6Storage, Fortis, Google, and tenant protection providers. Their processing of information for their own purposes is governed by their respective notices and terms. We encourage you to review those materials. This Policy does not control unaffiliated third-party websites or services.

12. Changes to This Policy

We may update this Policy from time to time. The revised version will be posted on the Site with an updated date. We will provide additional notice when required by law or when changes materially affect how we process personal information.

13. Contact Us

Defender Management, LLC DBA Defender Storage
PO Box 1254
Argyle, Texas 76226
Phone: 817-935-8371
Email: contact@defender-storage.com
Website: defender-storage.com